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Shipping and deliveryWe currently ship within the United States. International shipping is not available at this time. Tracking information will be emailed once your box has shipped. Delivery typically takes 3-7 business days, depending on your location. Orders are shipped through USPS, FedEx, or UPS.
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What comes inside my box?Customers will receive inside of every box Hair Conditioner Hair Shampoo Styling Product Free Bonus Gift(s)
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ReturnsAt Brwn In A Box, we take pride in the quality and care that goes into curating each box. We have a 14-day return policy. Once the box is delivered the 14-day return policy is effective.
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What makes your products different from others on the market?The founder of Brwn In A Box is a Black woman living with an autoimmune illness. She carefully researches hair care brands to ensure they are safe for her own use. Before selecting a brand, she takes the time to personally connect with its owner.
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Are your products suitable for my hair type?Our products are curated with a variety of textured hair types in mind, from curls to coils to kinks. If you’re unsure, feel free to share a bit more about your hair type or specific needs email support@brwninabox.com, and we’d be happy to recommend products that would work best for you!
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How do I know these products will work for me?We’ve had customers of all genders and curl types use our products, and many notice an immediate difference in the health and feel of their hair. Starting in March 2025, we’re excited to offer the option to mix and match hair care products, allowing you to tailor your selection to best suit your unique needs!
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Are your products eco-friendly or sustainably sourced?Yes, our products are eco-friendly! We carefully select brands that prioritize sustainable sourcing, environmentally friendly ingredients, and minimal packaging to ensure that our offerings are kind to both your hair and the planet.
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